Coronavirus (COVID-19) Update


EMG Solicitors have actively monitored and responded to the COVID-19 situation and continue to follow all guidance and advice issued by the UK Government, NHS and Public Health England.

We place a huge value on family – our family at work, home and our wider communities, and the wellbeing of our team and our clients is priority.

With this in mind, we offer full flexibility in accessing our services and we are open for business to support you.

As a technologically advanced, completely paperless law firm we have the resources, systems and infrastructure to support you with any legal issue.

We currently offer:

  • Telephone/Video appointments

            – Via Skype, WhatsApp, FaceTime and Microsoft Teams

  • Face to Face appointments

            – Covid safety measures in place

  • Ongoing legal advice, matter progression and regular communication with your legal team

            – Via telephone, email, video calls, conference calls and electronic file sharing

  • Free 30 minute initial consultations

            – For all new clients -> offered via telephone or video call

  • Fully secure access to all necessary documentation as well as document sharing facilities

            – Online/video ID checking and verification available

  • Easy payment options so you can budget more easily

            – Payments can be made online or by contacting a member of our accounts team

If you have any queries please contact our switchboard on Tel: 0191 500 6989. We are open 9.00am to 5.00pm, Monday to Friday and are always happy to help you.

Please see our Coronavirus (COVID-19) risk assessments for our offices in Durham and Gosforth here.

We request that any payments to EMG Solicitors are sent by BACS where possible. Our bank details can be found on our invoices or are available by speaking to a member of our accounts team. For any issues concerning payments and accounts, please email [email protected]. Thank you for your co-operation.

PLEASE BE AWARE OF THE INCREASED RISK OF CYBER CRIME DURING THIS TIME. We will never inform you of any changes to our bank account details by phone or email, nor will we accept any changes to your bank account details by email. You should always confirm our bank details by phone to a person known to you in the office prior to making any payment. If you receive any communication that our firm’s bank details have changed, or you feel any communication from us is suspicious, you should contact us immediately via the number shown on our website or headed paper. EMG Solicitors Ltd will not be liable for the transfer of funds to a fraudulent account.

For further up to date information issued by the UK Government please click here

EMG Solicitors | Updated 7th Oct 2021