Emma RickabyHead of Quality, Risk & Compliance
Job Role at EMG
Leading a culture of compliance I make sure the firm fulfils all legislative and regulatory requirements.
Strategically, and as part of the management team, I work with the Managing Director to look after quality, risk & compliance and have an absolute focus on delivering service excellence and supporting each and every member of staff.
Together we continue to achieve Lexcel certification which is the Law Society’s quality mark. Lexcel is assessed against regulations and standards set by the Solicitors Regulation Authority and the Information Commissioners Office. Operating in this way means we have year round assurance and abide by the Solicitors Principles acting in the best interests of our clients. We make sure we protect against money laundering and financial crime and we have a strong moral compass managing ethically and with integrity.
I initially worked in the railway sector within operations before moving into safety, quality and environment.
In my previous role as Quality Manager on The Elizabeth Line in London I qualified with ISO auditor and EFQM assessor status, achieving ISO9001 and EFQM certification during the first year of operations.
What do you like about working at EMG?
I love being part of the team and doing the right thing. I work with a great bunch of people within a culture which creates the best possible environment for us to work in.
Outside of EMG
A fine weather gardener in Spring and Summer taking pleasure pottering about in the sun.